Ask a Product Question

If you have a question about any of the products available on our website, we offer a variety of ways to get an answer! The best place to start is on the product page where we do our best to provide helpful product details, sizing information, etc. but if you have questions or want more information take a look below to see how we can help.

Live Chat with Pet Safety Product Expert

Our live chat tool is monitored by several team members of We know the products inside and out!

Click here to open a live chat.

Don't Have Time Right Now? Send Us an Email!

We apologize that you weren't able to find an answer to your question on our website and understand if you don't have time to chat online, but complete this simple online form and a member of the team will reply within 1 - 2 business days.


Other Helpful Resources

Our website is full of information and resources for pet parents!

  • You can search our site from any page using the magnifying glass in the left right corner of our website.
  • Many of our products also have several reviews from real pet parents that purchased and use them.
  • You can also search our blog for how-to's, guides and other advice from our team of pet safety experts. Click here to check it out!