Privacy Policy

Who We Are

Keep Doggie Safe, LLC (KeepDoggieSafe.com) sells products that help keep your pet(s) safe and healthy. Our goal is to ensure your pet’s well-being by offering our customers with the highest quality pet safety and health products available.

How This Policy Applies

Using our website means you are trusting us with your personal information. We take this responsibility seriously and take all measures necessary to protect your information and make it accessible to you.

This policy details the personal information and data we collect from you and how that information is used by Keep Doggie Safe, LLC. It also covers your rights and choices in relation to the information we have collected and how that information may be shared. This policy does not apply to other websites or services that we do not own or control.

Information We Collect From You

When you visit our site, KeepDoggieSafe.com, we may collect the following information:

• Account registration and guest checkout information - When you purchase something from our store, as part of the purchase process, we collect the personal information you give us such as your name, postal address(es), country of residence, login, password, phone number, and email address.
• Transaction information - Keep Doggie Safe, LLC partners with companies such as Shopify, Amazon and PayPal for processing payments. The payment information submitted to these companies is used by them in accordance of their own privacy policies (Shopify’s Privacy Policy can be found here; Amazon Pay’s Privacy Policy can be found here; PayPal’s Privacy Policy can be found here). Keep Doggie Safe, LLC does not store the full details of these transactions, but we do store and receive the last four digits of your bank account or credit card number, expiration date, and country.
• Experience information - When you browse KeepDoggieSafe.com, we automatically receive and collect your computer’s internet protocol (IP) address, browser and device type. We track the way you use our site by collecting information in the form of traffic analytics through partners such as Shopify and Google Analytics in order to provide us with information that helps us learn about your browser and operating system. To opt out of having your data collected by Google Analytics, click here. Our Cookies Policy can be viewed in its entirety here.
• Additional services information - With your permission, you may also give us your email address without making a purchase. Our new customer welcome offer, request to be notified when a product is back in stock, or general inquiry services are all examples of ways we collect your email address with your consent. We use your submitted email address to interact with you directly. These interactions include, but are not limited to, emails about our store, new product alerts and other general updates.

It is your right to decline providing us with information. However, it will not be possible to complete the purchase process (including account registration, guest checkout and making a payment) without submitting your information. If you create an account with us, you may review, edit or delete your information by logging into your account here.

CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at contact@keepdoggiesafe.com or mailing us at:

Keep Doggie Safe, LLC
[Re: Data Protection Officer]
Keep Doggie Safe, LLC
514 Daniels Street #125
Raleigh, NC 27605-1317

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Data Protection Officer

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at contact@keepdoggiesafe.com or by mail at:

Keep Doggie Safe, LLC
[Re: Data Protection Officer]
514 Daniels Street #125
Raleigh, NC 27605-1317

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